Return Policy
Law Moments offers returns for 30 days from the date a customer receives their order.
- Customers can return items for free, at one of Law Moments locations, or
- Customers can send items back via their own delivery method, to Law Moments Central returns location in New Zealand, or to the Merchant’s return location in New Zealand
NOTE: Law Moments will accept returns for faulty or defective items within a reasonable timeframe as long as the fault or defect is reported as soon as it occurs. You cannot claim if:
- You used the product in a way that a reasonable consumer would not
- You used the product so much that it is reasonable that it broke
- You broke or lost the product
- You modified the product, and this is what caused the issue
Applicable for items in the original conditioning with packaging intact and including all labels.
If the reason you are returning is due to an error from us or our Sellers, please contact info@lawmoments.com before you ship the item back.